The purpose of the draft NZTA farebox recovery policy was to set out the NZTA’s proposed requirements relating to farebox recovery policy in the regions, which is to be implemented by regional councils and the Auckland Regional Transport Authority (ARTA).
The draft farebox recovery policy is designed to address the following:
- Help improve the effectiveness and efficiency of public transport services
- Ensure that the costs and benefits of providing public transport services are shared fairly between those who use public transport and those who don’t
- Improve the transparency and consistency of the approach to farebox recovery implemented by regional councils throughout the country
- Set out NZTA’s expectations on having a fair distribution of costs for providing public transport services
- Arrest the decline in users’ contribution to the total cost of providing public transport services. This contribution has been falling for a number of years and is forecasted to continue to decline without intervention
- Enable the NZTA to undertake better benchmarking and monitoring of farebox recovery ratios throughout New Zealand.
Draft fare policy decision-making guideline
The purpose of the NZTA’s draft fare policy decision-making guideline is to support regional councils and ARTA to improve value for money on the investment in public transport services through a best practice process for ‘fare policy decision-making’ or reviewing fares.
Q&As
- Draft NZTA farebox recovery policy Q&As (HTML)
- Draft NZTA farebox recovery policy Q&As (PDF, 72 KB)

