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Operator Rating System (ORS)

The Operator Rating System (ORS) is a new system. It aims to provide a fair and accurate indication of both the safety of an operator's fleet and the operator's compliance with land transport safety legislation.

ORS will let operators know how well they're complying with legislation, help customers find and support operators that have good safety records and allow us to target regulatory activities where they are most needed.

The star system - how ORS works

ORS rates transport operators’ performance against New Zealand transport standards and regulations.
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How we calculate operator safety ratings

A purpose-designed computer program calculates the ORS scores, weighting the results according to severity.
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Publishing and notifying you of your rating

Find out more about how the ratings will be published, and when.
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Why it pays to be a five-star operator

If you're a heavy vehicle operator, it's in your best interests to ensure that you're a five-star operator.
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How to get the best possible rating

Tips on how to make sure you're a five-star operator.
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About provisional ratings

The first provisional ratings are being sent to operators during February and March 2011.
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