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Contact us

Have an enquiry about your driver licence, vehicle registration or tolling? Want to know about land transport issues? Or perhaps you need to talk to someone in one of our offices? You can contact us in a variety of ways.

See our list of freephone contact centres for help with a range of enquiries – they’re open Monday to Friday, 8am–6pm. Tolling enquiries are open Monday to Sunday 8.30am–5pm. Have a media enquiry? Check our listing of both national and regional media contacts. You can also email us with your general enquiries or information requests.

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You can contact us in a variety of ways, including calling our freephone contact centres

Call us

Contact centre

Freephone number

Driver licensing

0800 822 422

Road user charges

0800 655 644

Motor vehicle licensing and registrations

0800 108 809

Tolling

0800 40 20 20

Overdimension permits

0800 683 774

Practice
(Novice driver programme)

0800 772 284

If you're calling from overseas

+64 6 953 6200

Latest highway information

Phone our freephone Road and Traffic Infoline on 0800 4HIGHWAYS
(0800 44 44 49).
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Media enquiry?

For national media enquiries, please contact:
Andy Knackstedt, National Media Manager on 04 894 6285 or
021 276 3222

For regional media enquiries, talk to one of our media team.
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Find your nearest office

Thirteen of our offices are open to the public.

Or visit one of our agents for driver licensing, road user charges or motor vehicle licensing and registration enquiries.

Or contact our national office.
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You have a complaint?

How to make a complaint about licence testing officers, transport companies (eg bus, taxi or shuttles) and their drivers, vehicle inspectors or public transport timetables.
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